Updated at 2022-03-07
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Thanks for shopping at Daily Festival. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Daily Festival. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Daily Festival.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
There are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment, then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take at most care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Daily Festival post is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
For International Orders:
By using our app, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.